ONTEORA CLUB
PRIVACY POLICY

 
Effective Date: April 27, 2026
 

1. Overview

The Onteora Club (“Club,” “we,” “us,” or “our”) provides a mobile application (the “App”) for use by Club members, their guests, and authorized users.
This Privacy Policy explains what information we collect, how we use and share it, and your rights and choices regarding your information.

 

2. Information We Collect

We collect the following categories of personal information:

A. Identifiers and Contact Information

• Name
• Mailing address
• Email address
• Phone number
• Membership ID and account credentials

B. Membership and Club Activity Information

• Membership status, category, and history
• Reservations (golf, dining, courts, events)
• Guest registrations and sponsor information
• Preferences (e.g., dietary, tee time preferences)

C. Financial Information

• Billing records and transaction history
• Payment details (processed by third-party providers; we do not store full payment card numbers)

D. Device and Usage Information

• IP address and device identifiers
• App usage data (features accessed, time spent, log data)
• Device type, operating system, and app version

E. Location Information

• Approximate or precise location (if enabled for app features)

F. Communications

• Messages sent through the App
• Feedback, surveys, and support requests

G. Directory Information

• Information you choose to display in the member directory

3. How We Use Information

We use personal information for the following purposes:

A. Club Operations

• Manage memberships and accounts
• Process reservations, bookings, and event registrations
• Facilitate guest access

B. Billing and Payments

• Process transactions and maintain billing records

C. Communication

• Send service-related messages (confirmations, updates)
• Provide club announcements and event notifications
• Deliver push notifications (if enabled)

D. Personalization

• Customize your app experience
• Provide relevant club offerings and recommendations

E. Security and Integrity

• Authenticate users
• Detect and prevent fraud or misuse

F. Legal Compliance

• Comply with applicable laws and regulations

 

4. Sharing of Information

We do not sell personal information. We may share information as follows:

A. Service Providers

We share information with vendors who perform services on our behalf, including:

• Payment processors
• Reservation and tee-time systems
• Cloud hosting and IT providers
• Communication and notification platforms

These providers are contractually required to use information only for authorized purposes.

B. Within the Club

Information may be shared internally with:

• Club staff for operational purposes
• Other members (limited to directory features, if enabled)

C. Legal and Safety Disclosures

We may disclose information:

• To comply with legal obligations
• To respond to lawful requests
• To protect the safety, rights, or property of the Club or others

 

5. Member Directory and Social Features

If enabled, the App may include a member directory or social features. Certain profile information may be visible to other members.
You may have the ability to control or limit what information is displayed.

 

6. Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to:

• Understand usage patterns
• Improve app functionality
• Enhance user experience

 

7. Data Retention

We retain personal information:

• For the duration of your membership
• As necessary for operational, legal, and accounting purposes

 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no system can be guaranteed to be completely secure.
 

9. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal limitations)

Managing Preferences

You may:

• Update your profile and directory settings within the App
• Disable push notifications through your device settings

To manage your preferences, contact us at: [email protected]
 

10. Third-Party Services and Links

The App may contain links to third-party services. We are not responsible for their privacy practices.

 

11. Children’s Privacy

The App is not intended for children under 13 (or higher age as required by law). We do not knowingly collect personal information from children without appropriate consent.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App with a revised “Last Updated” date.

 

13. Contact Information

If you have questions about this Privacy Policy, please contact:
Logan Iannelli
Club Manager, Onteora Club
(518) 947-9831
[email protected]